RSM NETWORK
Last Updated: 2025
1. Introduction
RSM NETWORK respects your privacy and is committed to protecting the personal information of its customers. This Privacy Policy explains how we collect, use, store, and protect customer data when providing our services.
2. Information We Collect
We may collect the following types of information:
- Full name
- Phone number
- Email address
- Installation and billing address
- Identification information (if required by law)
- IP address and network usage data
- Service-related technical information
3. How We Use Information
Customer information is used for:
- Service activation, operation, and support
- Billing, payment processing, and account management
- Network monitoring, security, and optimization
- Customer communication and service updates
- Legal and regulatory compliance
4. Data Protection & Security
RSM NETWORK implements reasonable technical and organizational measures to protect customer data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure.
5. Information Sharing
We do not sell, rent, or trade customer information. Data may be shared only:
- With regulatory or law enforcement authorities when legally required
- With service partners strictly for operational purposes
- To protect the rights, safety, and security of RSM NETWORK and its users
6. Cookies & Website Data
Our website may use cookies and similar technologies to enhance user experience and analyze website performance. Users may disable cookies through browser settings.
7. Network Logs & Monitoring
For security, performance, and compliance purposes, RSM NETWORK may monitor network traffic, IP usage, and service logs. Such monitoring is conducted in accordance with applicable laws.
8. Customer Responsibilities
Customers are responsible for safeguarding their devices, routers, passwords, and access credentials. RSM NETWORK shall not be liable for security breaches caused by customer negligence.
9. Data Retention
Customer data is retained only as long as necessary for service delivery, legal compliance, and business operations.
10. Third-Party Links
Our website or services may contain links to third-party websites. RSM NETWORK is not responsible for the privacy practices of such external sites.
11. Changes to Privacy Policy
RSM NETWORK reserves the right to update this Privacy Policy at any time. Continued use of services after changes indicates acceptance of the updated policy.
12. Governing Law
This Privacy Policy is governed by the laws of Bangladesh and applicable regulatory requirements.
13. Contact Information
For questions regarding this Privacy Policy, please contact:
Email: support@rsmnetwork.net
Phone: +8801710881277
Website: https://rsmnetwork.net